// Service 04
Managed IT Services
A dependable IT department without the overhead. We keep your infrastructure monitored, secured, patched and backed up, for a predictable monthly fee.
- Drawing
- SRV-04
- Issued by
- Aspire Tech
- Status
- Approved
A Outcomes
What you can expect.
- A dependable IT function without hiring a full team
- Problems spotted and fixed before users notice
- Stronger security and tested backups
- One predictable monthly cost
B What's included
Six modules, one service.
Take the full stack or just the modules you need.
-
[MON]
Monitoring & alerting
Servers, networks, cloud resources and key applications watched 24×7, with alerts routed to engineers.
-
[HLP]
Helpdesk
Friendly end-user support by phone, email and portal for devices, accounts and everyday IT issues.
-
[SEC]
Security
Endpoint protection, MFA, email security, vulnerability scanning and security awareness training.
-
[PAT]
Patch management
Operating system and application updates tested and rolled out on a predictable schedule.
-
[BDR]
Backup & recovery
Automated, encrypted backups with regular restore tests and a documented disaster recovery plan.
-
[LIC]
Licensing & vendors
Microsoft 365, Google Workspace and SaaS licenses managed, renewed and right-sized for you.
? FAQ
Common questions.
How is managed IT priced?
Usually per user or per device, per month, with a clear list of what is included. We provide a fixed quote after a short discovery call.
Can you work alongside our internal IT person?
Absolutely. Many clients use us as co-managed IT: we take on monitoring, patching and after-hours cover so your team can focus on projects.
What happens during onboarding?
We document your environment, install monitoring agents, review security and backups, and agree escalation contacts, usually within 2–4 weeks.
// Related services
// Next step
Have a system that needs to move, scale or simply behave?
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